We have a 14-days return policy, which means you have 14 days after receiving your item to request a return.
Our ultimate goal is to make our customers happy with our products. However, if you need to return an order, we're happy to assist you. Please contact us at email@example.com and we will discuss the next step. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packing. You'll also need the receipt or proof of purchase.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.